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Resources

Please review our page for Trash & Recycling. Let’s keep our ward beautiful!

The Voting page includes an election calendar and a link to find your voting place.

Beautification

Streets and Utilities

  • Philly 311
    Submit issues 24/7 via webpage or mobile app (app supports the 6 most commonly used languages in Philly).
    Philly311@phila.gov
    Phone: Dial 311 or for those with VOiP (Voice over Internet Protocol); for calls from outside of Philadelphia dial (215) 686-8686. Customer service team reachable via phone 8am–8pm, Monday through Friday.
    Walk-in Center: Room 167 of City Hall (Broad and Market Sts.), closest entrance is on the west side. Walk-in Center is open Monday through Friday from 8:15am to 4:15pm, excluding City holidays.
     
  • PECO
    General: PECO Customer Service Center, 2301 Market St.
    Payment: PECO, P.O. Box 37629, Philadelphia, PA 19101
    If you see downed power lines, leave area immediately and call 1 (800) 841-4141
  • PGW
    Center City: 1137 Chestnut Street: Mon, Tues, Thurs, Fri, 9am–5pm
    South Philly: 1601 S. Broad Street: Mon, Wed, Thurs, 9am–5pm
    If you smell gas, leave area immediately. From a safe location, call: (215) 235-1212
    Billing: (215) 235-1000
    Bill collection, collections, payment arrangements and shut off notices (8am until 4pm) (215) 235-1777
    Customer Service, personal (Mon–Fri, 8am-4pm) (215) 235-1000
    Customer Service, business/commercial (Mon–Fri, 8am–4pm) (215) 235-7077
    File or Follow up on a Claim (215) 684-6535
  • Liheap — Low Income Home Energy Assistance Program 
     
  • Water Department
    Philadelphia Water Department, 1101 Market St., 5th Floor
    (215) 685-6300, 8am–5pm
    Billing: Water Revenue Bureau, P.O. Box 41496, Philadelphia, PA 19101-1496
    (215) 685-6300, 24 hours a day, 7 days a week
     
  • Energy Coordinating Agency (ECA)
    Mission: To help people conserve energy and to promote a sustainable and socially equitable energy future for all in the Philadelphia region.
    Main Office Phone: (215) 609-1000
    Heater Hotline: (215) 568-7190

Education & Employment

  • Philadelphia School District
     
  • Philadelphia School Board
     
  • PHL Pre-K
    Find childcare or Early Childhood Education program for your 3–5 year old.
    (844) 745-7735
     
  • Head Start
    Find quality early chilldhood education program for low-income families.
    1 (866) 763-6481
     
  • School Advisory Councils
     
  • 1199C Training & Upgrading Fund
    Mission: (1) providing access to career pathways in healthcare and human services for incumbent workers and job seekers through education, training and work-based learning; and, (2) building the capacity of the Delaware Valley’s healthcare industry to create a highly-skilled workforce through on-the-job training opportunities and the development of an education pipeline that aligns with career ladder steps.

    ESL (Literacy & Civics, and Vocational ESL)
    College and Career Readiness (GED and job training)
    Youth (ages 17 to 24), job training, GED to college programs
    Training for Behavioral Health careers
    Training for Childcare + Early Childhood Education careers
    Training for Allied Health Care careers
    Health information training (electronic health records, medical coding)
    Training for Nursing Careers

    Breslin Learning Center
    100 S. Broad St.
    Land Title Building 10th Floor
    Philadelphia, PA 19110
    (215) 568-2220
     
  • WorkReady
     
  • Philadelphia Job Corps Center
     
  • People Employing People (PEP)
     
  • ESL classes at Philadelphia Free Library
     
  • Library locations

Immigrant Services

  • Juntos
    Mission: a community-led, Latinx immigrant organization in South Philadelphia fighting for our human rights as workers, parents, youth, and immigrants. We believe that every human being has the right to a quality education and the freedom to live with dignity regardless of immigration status.
    600 Washington Ave, 2nd Fl, Unit 18UA, Philadelphia, PA 19147
    (215) 218-9079
    info@vamosjuntos.org
     
  • SEAMAAC
    Mission: To support and serve immigrants and refugees and other politically, socially and economically marginalized communities as they seek to advance the condition of their lives in the United States.
    1711 S Broad Street Philadelphia, PA 19148
    (215) 467-0690
    info@seamaac.org
     
  • Garces Foundation
    English for the Restaurant and Everyday Living program. Community Health Days, quarterly events to provide comprehensive oral exams, x-rays, cleanings, and fillings as well as cholesterol and glucose screenings, physicals, breast cancer health education, and HIV screenings (held Saturdays at Garces Dental Group, 212 Race Street, Suite 1A, Philadelphia, PA 19106)
    1901 S. 9th St., Philadelphia, PA 19148
    (267) 284-7905
    info@garcesfoundation.org
     
  • Nationalities Service Center
    1216 Arch St, 4th Floor Philadelphia, PA 19107
    Monday–Friday, 9–5
    (215) 893-8400
    help@nscphila.org 

Landlord / Tenant Issues

Landlord / Tenant Issues

  • Philadelphia Fair Housing Commission
    601 Walnut Street
    Suite 300 South
    Philadelphia, PA 19106

    Phone: (215) 686-4670
    Fax: (215) 686-4684
    fairhousingcomm@phila.gov

    What kind of complaints does the Fair Housing Commission handle?
    Illegal evictions because you reported housing code violations;Illegal rent increase or changes in the terms or conditions of the lease because you reported housing code violations;Utility cut offs by a landlord who is responsible to pay for them (gas, water, electric); Retaliation.

    What does the FHC not do?
    The FHC does not find housing or offer financial assistance for persons looking to buy or rent.The FHC does not accept complaints for commercial properties.
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    Are there any charges or fees for the service?
    No, there is no charge or fee.

Legal Services

  • District Attorney’s Office Community Resources
    justice@phila.gov
    (215) 686-8000
    A list of resources for child support, community action, conviction review requests, diversion programs, economic crimes (e.g., scams against the elderly, abuse of power of attorney, investment scams, forged deeds, and real estate and loan fraud), employment and internship opportunities, identity theft, insurance fraud, public nuisances (e.g., nuisanace property, bar, drug house, house of prostitution), Post Conviction Relief Act (PCRA) requests, private criminal complaints, real estate fraud, traffic court, victims of crime and witnesses
     
  • Philadelphia Police Department, 22nd District
    If there is an emergency, please call 911!
  • Philadelphia Police Department, programs and services

    Victim support and assistance, youth programs, Police Assisted Diversion program (PAD), vehicle services (paying parking tickets, paying traffic tickets, obtaining traffic accident reports
     
  • Senior Law Center
    Two Penn Center
    1500 JFK Boulevard, Suite 1501
    Philadelphia, PA 19102

    P (215) 988-1244
    F (215) 988-1243

    SeniorLAW HelpLine: 1 (877) PA-SR-LAW (1-877-727-7529) or (215) 988-1242 – Monday through Thursday from 10am–12pm

Neighborhood Associations (RCOs, CDCs, Civic Associations, Friends of the Parks, etc.)

  • Citizens Planning Institute
    Education and outreach arm of the Philadelphia City Planning Commission.
    Philadelphia City Planning Commission
    1515 Arch Street, 13th Floor
    Philadelphia, PA 19102-1583
    cpi@phila.gov
    (215) 683-4648

Senior Outreach

Social & Health Services

Volunteer Opportunities